Retire the
whiteboard.
Run the board.
Stop assigning routes by hand and reconciling driver pay in a spreadsheet every week. Dispatch Engine auto-assigns every job to the right driver by location and availability, schedules your crew, scores performance, and calculates pay automatically — for any delivery, courier, or field-service fleet.
the hour you currently
spend assigning routes
by hand, every day
Manual dispatch works right up until it doesn’t. A whiteboard, a group text, a spreadsheet — fine with two drivers and a slow morning. Add volume, add drivers, add a rush, and it falls apart: routes overlap, the closest driver doesn’t get the job, someone sits idle while another is buried, and the good orders go to whoever yells loudest.
Then payday comes and you reconstruct who did what from memory and receipts. There’s no record of who’s actually fastest, no fairness, and no data to act on. You’re not short on drivers — you’re short on a system that assigns and pays them without your whole morning.
The board should assign the next job before you’ve finished reading it.
Five jobs the engine takes off your plate
Everything that currently lives in your head, a group chat, and a spreadsheet — running on its own.
Auto-assignment
Scores every available driver by distance, availability, load, and rating — and assigns the best fit the moment a job hits the board.
Driver scheduling
Drivers set availability; you see capacity by shift. No more guessing who's working Saturday morning.
Performance ratings
Every driver gets scored on speed and reliability, so the best drivers get rewarded and you can finally see who's who.
Automated pay
Per-delivery, hourly, commission, or hybrid — pay is calculated automatically with a full audit trail. Payday stops being a chore.
Live ops board
Every job and driver, real-time, on one screen — queued, assigned, en route, delivered. The view you've never had.
Driver portal
Each driver sees their jobs, schedule, rating, and exact earnings. Transparency kills disputes and builds trust.
REF: PWS-DE-2026 · SETUP MANIFEST
Wire in your orders
Connect however jobs come in today — phone, app, spreadsheet, online form, or your AI Text Concierge — so work lands on the board automatically.
Set drivers & pay
Add your drivers, their availability, and your pay model. The commission/pay engine is configured to match exactly how you pay today.
Set the priorities
Tell it what matters most when assigning — speed, distance, driver rating, fairness — and the engine optimizes every assignment to it.
It runs on the same driver-operations platform Surfscaler built to auto-assign deliveries, schedule drivers, and run a performance-based pay ladder for a local delivery operator — generalized so any fleet can run on it.
If you’ve got drivers and a map, the board beats the whiteboard.
Dispatch Engine fits any operation with a handful of drivers or more and a location dimension worth optimizing — delivery and courier services, food and grocery delivery, field-service crews, movers, towing, mobile services, and route-based wholesale. If you assign by hand and pay by spreadsheet, this is built for you.
It’s not for a single-driver operation — manual is fine at that scale — or for businesses with no route or location to optimize. And if you only want raw GPS tracking with no assignment or pay logic, a tracking app is cheaper; we’ll say so.
But the morning you stop hand-assigning routes and reconciling pay by memory is the morning you get your operation back.
The actual output.
Not a promise — the concrete things this produces and hands you.
A live dispatch board
Every job and driver, real-time — queued, assigned, en route, delivered.
Auto-assigned jobs
Scored by location, availability, and rating — the right driver, instantly.
Driver portal + ratings
Drivers see their jobs, schedule, rating, and exact pay.
Automated pay
Per-delivery, hourly, or commission — calculated with a full audit trail.
Built from the dispatch platform we run for a real delivery fleet — routing, ratings, pay and all.
orders dispatched for a live delivery operation we run this for
drivers scheduled, auto-assigned & paid through it
Stronger together.
Each product stands alone — but they’re built to plug into each other.
Three ways to put it on the road
Same engine underneath — different levels of how much we build and run for you. Real pricing after a short scoping call.
We configure assignment + pay around your ops.
- ▸Custom assignment scoring
- ▸Pay / commission model build
- ▸Order + sheet integrations
- ▸Driver + dispatcher onboarding
- ▸Tuning cycles until it fits
You want assignment scoring and pay configured around your real ops.
Build it with meWe build, integrate, and run dispatch for you.
- ▸Full build + all integrations
- ▸Ongoing rule + pay tuning
- ▸New features on request
- ▸Priority support + SLA
- ▸Performance + payout reporting
You want it built, integrated, and run while you focus on growth.
Hand it offIt scores every available driver against the job — distance and location, who's free and where, current load, and performance rating — then assigns the best fit automatically. You set what matters most (speed, fairness, rating), and the engine handles the math you used to do on a whiteboard.
Get your mornings back.
Tell us how many drivers you run, how orders come in, and how you pay. We’ll show you the board running your operation and give you a real number.
CASEY HAMILTON
PROFITWARE SOLUTIONS · ROCHESTER NY